Holiday review by Mr. Peter Cannell
Name: Mr. Peter Cannell
Date of trip: 30/01/2018
Number of people: 2
Cost Rica in general - lots of friendly people - the rainforest and the wildlife - and the food!
Alex and Paul were both very helpful. In retrospect we might have contributed more to the dialogue ourselves. This was our first holiday of this type - we've previously travelled independently and 'followed our noses' with relatively little prior planning.
Swiss Travel were also very helpful - they consulted over a change that had to be made to the travel arrangements and the new arrangements were brilliant.
All of the guides were competent, friendly and efficient
Social & Environmental Responsibility:
The choice of locations was good. We did wonder whether there might be scope for joining up travel arrangements a little more - 2 people in a large van for a long journey isn't very efficient and we met some fellow tribes travellers with similar itineraries to ours who we could probably have shared some some journeys with.
The places you stayed
Very nice place and ideal for our first night. However, we feel that it was a waste of our last day being 'stuck' in Santa Ana for the duration. We would have liked to be able to use the time to see a little of San Jose (as indeed another of your clients on a similar itinerary did).
There were problems with the first two bungalows we were allocated - badly broken toilet in the first and broken air conditioning (which to be honest we weren't very concerned about) in the second. However, the manager insisted on moving us in to a very large and well appointed house in the grounds of the hotel!
This was probably the highlight of the trip. Wonderful location. However, could we suggest that you do not book the Cano Island boat tour as a matter of course? It is not really an island visit, it is a snorkelling trip. All 3 of us booked on it on the day we went (all from tribes) would have preferred another walking tour.