Holiday review by Ms. Gail Trotter
Name: Ms. Gail Trotter
Date of trip: 04/02/2017
Number of people: 2
Being immersed in nature... perfection. Exactly what we wanted.
Tribes Overall:
This was magnificent. We loved every single minute.
Tribes Service:
Our second time working with Tribes. We have been spoiled.
Guides:
The staff at the places we stayed were all friendly, knowledgeable, fun, engaging... the only exception at Basque del Cabo. The staff tended to keep their distance from the guests and interacted very rarely with conversation, suggestions, etc.
The places you stayed
Alta Hotel
Costa Rica
Because of the flight arriving in early am, we only got to spend a few hours at this hotel.
Copa de Arbol
Costa Rica
The accommodations here were outstanding. The staff was spectacular-courteous, respectful, fun.
Bosque del Cabo
Costa Rica
No air conditioning and being unused to humidity, sleeping was difficult.
Bosque del Cabo
Costa Rica
We frequently received conflicting information from staff re: activities at this location. The trails were not well marked. They were not all easily accessible, and they required quite a bit of strenuous hiking. Two members of our group were lost on a trail, and after they failed to return we notified staff that there could be an issue. Someone went to find them, and discovered them very exhausted and thirsty, about a mile from the facility entrance. This staff member drove back to the facility to report these two were on their way. He did not offer to assist them. Also, we are two couples and we were given one room for the 4 of us. When we made it clear that we required two different rooms, we were told that would not be possible and no one had reserved two different rooms. Tribes and Swiss Air were very helpful in getting this issue resolved, however, we waited hours with our luggage for a room to be prepared unable to take advantage of the day. I would not return here.
Arenas Del Mar
Manuel Antonio & the south Pacific
Cannot wait to return. Everything exceptional. Outstanding location.