Holiday review by Ms. Karen Mancini

Name: Ms. Karen Mancini

Date of trip: 04/08/2015

Number of people: 2

Loved Machu Picchu and the Sanctuary Lodge was great. The Sanctuary Lidge should be sold as a real advantage, even if expensive, as its great service, a great place and a treasure to be there to get in early to MP in the morning before all the crowds. The other great memory is the Hacienda Zuleta a magical place and should be sold with at least three nights, 2 was not enough. Also the food and service is exceptionally good!

  • Wyndham Costa del Sol

     

  • Twin room at Wyndham Costa del Sol

     

  • Costa del Sol Ramada Cusco courtyard

     

  • Deluxe colonial room at Costa del Sol Ramada Cusco

     

  • Costa del Sol Ramada Cusco corridors

     

  • Costa del Sol Ramada Cusco lobby lounge

     

  • Machu Picchu Sanctuary Lodge, Entrance

     

  • Machu Picchu Sanctuary Lodge, lawn and breakfast

     

  • Machu Picchu Sanctuary Lodge, garden

     

  • Machu Picchu Sanctuary Lodge

     

  • La Casona de la Ronda interior

     

  • La Casona de la Ronda room

     

  • La Casona de la Ronda dining room

     

  • La Casona de la Ronda lounge

     

  • Archipel I

     

  • Sundeck on Archipel I

     

  • Archipel I twin cabin

     

  • The bridge on Archipel I

     

  • Deluxe room at Hacienda Zuleta

     

  • Hacienda Zuleta

     

  • Courtyard and horses at Hacienda Zuleta

     

  • One of the lounges at Hacienda Zuleta

     

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Tribes Overall:

Overall a really good holiday. Some things more, some things less but I really would recommend Tribes, even if one or two little things were not ok, you cannot really be held accountable for people's behaviour in these countries, and it really was only one or two little things that bothered.

Tribes Service:

Both Paul and Guy did a great job, very professional! Thank you to them.

Guides:

I am saying averagely good, some better than others.
The guy in Peru, sorry I have forgotten his name, was good and polite.
The lady in Peru that met us and helped us was super nice and efficient.
The guide in Quito, Escoban, was really good and nice and passionate! We really enjoyed him. Also our driver Marco was fantastic!
The first lady on the boat was awful, bossy and should retire! (Alexandra, not sure of her name, I tried to forget it and her!) the second guy we didn't really meet but Jane said he was really good. 

Social & Environmental Responsibility:

I thought the whole trip took into account the social and environmental responsibility.


The places you stayed

Wyndham Costa del Sol

Wyndham Costa del Sol Lima Airport

Peru

Nice room. Staff spoke English.
Good to be at the airport.


Costa del Sol Ramada Cusco courtyard

Costa del Sol Ramada Cusco

Peru

Nice hotel, well positioned. We got an upgrade, so for us even better! Staff not too friendly but OK.


Machu Picchu Sanctuary Lodge, Entrance

Machu Picchu Sanctuary Lodge

Peru

Everything about this hotel was excellent! The staff, the place, the food, the Spa, a treasure!!!


La Casona de la Ronda interior

La Casona de la Ronda

Ecuador

Good hotel and well positioned for the old city. The staff are nice, not over friendly but ok. The one lady that was friendly never shut up, so......... Maybe not over-friendly was better!


Archipel I

Archipell I

Galapagos Islands

Even if I had to abandon ship, the ship was only average. It was old and tired and the condition just average. In our cabin the air conditioning was broken and the bed wet, but they fixed it more or less straight away, which was good. The food (I didn't eat for two days) but my husband said it was ok, average. The most disappointing thing was the staff, they were really not very friendly. No one spoke English and it was as if they were just "putting-up" with us. Also the captain never introduced himself which I was really surprised about, that I found just rude!


Deluxe room at Hacienda Zuleta

Hacienda Zuleta

Ecuador

Beautiful place and setting. Excellent food. Really friendly staff and family members. The service also excellent. We were really blown away and didn't want to leave. Totally recommend!