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Holiday review by Mr. Alwin Hutchinson

Name:
Date of trip: 23/02/2017
Number of people: 2
Country: Costa Rica

Overall level of Satisfaction

 
Tribes Overall: "Costa Rica is a fascinating, vibrant and diverse country, safe too. We look forward to a return trip"
 
Tribes Service: "Booking service and preparation both thorough although internal flight options were not offered and there was no explanation of the internal minibus system, (the exchanges of buses/drivers somewhat bewildering at first.) The arrival experience at San Jose airport was poor: the promised "local respresentative"  was in fact from another company not from the anticipated company. The greeting system was muddled and disorganised with a consequent long delay which was not a good start especially after a very long flight. This did not properly reflect the " tailor-made" aspect advertised by Tribes.

Tribes Comment: The greeting service inside the airport terminal is arranged through a national company who is permitted inside the baggage area - other representatives must wait outside the terminal building. On this arrival there were delays processing the flights which caused hold-ups at the airport. We are in discussion with the local representatives to improve the service at the airport."
 
Guides: "Very knowledgable, all deeply committed to matters "green" and the preservation of their natural heritage. A shame however that our guides had to try to cope with so many people at once."

Accommodation

 
Alta Hotel
A very peaceful and luxurious way to begin and end our visit
 
Shawandha Lodge
Appallingly offhand initial greeting redeemed somewhat by the character and peace of the lodge. Overall rating is probably good, but ruined by the arrival. In addition, Casita lighting was far too dim - we wished we had brought head torches!
 
Evergreen Lodge
Comfortable, communal, very busy, far too many people, tours at wrong time of day and overcrowded. Apart from the boat trips, it was rapidly clear that the best way to see birds/animals was to ignore the tours and remain at the lodge and let the wildlife come to you whilst all the visitors were elsewhere!
 
Hotel Bosque del Mar
Loved the setting and the peace. Food average, public rooms atmosphere austere. However our "junior Suite" was very well placed and most comfortable and most of the staff tried very hard. A mini guide to alternative eating opportunities would have been most helpful. However, this was a great way to end our visit and spend 6 days doing NOTHING,

Our Memories

"Despite some irritations, (most of which with greater attention to detail could be easily resolved) , we very much enjoyed the opportunity to visit a country rich ( and proud) in bio-diversity and look forward to a return visit"

customer rating

5/5 from 42 reviews

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facts and information

Time: GMT -6

Flight time: The flying time is about 12 hours from the UK. There are now direct flights from the UK using British Airways. We work with all the major airlines and can offer flights from the UK or via the USA, Panama or a European hub. With the connection times you are looking at around 15 or 16 hours.

Language: Spanish is the official language. English is widely spoken throughout Costa Rica

Visas: Not required for British travellers. Other nationalities should obtain advice from their embassy.

Health: There are no compulsory vaccinations.

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