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Holiday review by Stephen Pick

Date of trip: 21/02/2011
Number of people: 2
Country: India

Overall level of Satisfaction

Tribes Overall: "Excellent"
Tribes Service: "We received all details we hoped and asked for and found our consultant and his spoken and written comments correct and very helpful. We would book with Tribes again."
Guides: "Excellent"
Social & Environmental Responsibility: "Good"


Fort Rajwada
The hotel though originally beautifully decorated came across as rather 'tired' and in need of refurbishment and this was underlined in the handbook in the rooms not being up to date with restaurant times etc. Some of the staff in the restaurant were aggressive and they all seemed in need of good leadership and their uniforms looked in need of renewal. We were also unsettled by overhearing two guests complaining of 'the smell' [which was strange in the big lobby area] and refusing to stay and they weren't well dealt with by the duty manager.
Ganges View
The location was wonderful - right on the Ganges - though we were led to believe that our room rather than some of the public areas would have a river view. The building was interesting and full of curios and the food was good and very reasonable though enforced group dining isn't for all! However our room was very small and basic and the shower area needed a very long hard scrub and we seemed to have a permanent leak from somewhere. We observed a room changeover which was less than thorough and that fitted our general picture of the cleanliness of the place. We were there during Holi when the staff offered a much reduced service without any warning and we had hoped for a safe haven from paint throwers but that was not to be.
Raas Jodhpur
Outstanding in every way particularly in the friendliness and helpfulness of the staff. The location and the views are worth it!
Samode Haveli
The building was fascinating and beautiful, the location good, the staff friendly and helpful, and the food good.
The owner/manager is a complete character and he and his staff entertained us as well as providing a very high standard of care which was well thought out. They are very committed to conservation and local welfare and it comes across in their thought and deed.
The Claridges
The room we had during our first stay was excellent but on our return we had definitely been demoted! The food was good but expensive and the restaurant staff good. The other staff we found supercilious, disinterested and inefficient so, for example we were charged for things we hadn't used and an early wake up call didn't materialise.
Tree House Hideaway
Our room really was a tree house hideaway in a living tree as were all the other rooms - wonderful! But the place generally seemed to us to have so much potential that wasn't being realised and this seemed to affect all the staff who seemed to be floundering. Better mangement required!
Trident Agra
The staff came across as very caring and accomodating. One of us was ill while there and they did all they could to help. The general level of cleaniness and comfort was very high and though the building was very modern it had been well planned and had beautiful gardens.
Tuli Tiger Corridor Pench
We thoroughly enjoyed the colonial style of the place being amazed to find a bathtub sitting in the middle of a huge bathroom in the middle of the jungle! The staff were if anything rather too helpful but the overall standard was excellent.

customer rating

5/5 from 139 reviews

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facts and information

Time: GMT +5 hours

Flight time: Flight time from London to Delhi is 8 hours 30 minutes and to Mumbai is about 8 hours.

Language: The official language is Hindi, which about 30% of the population speaks. English is very widely spoken and is used for official and commercial purposes.

Visas: Required for British travellers. Other nationalities should obtain advice from their embassy.

Health: There are no compulsory vaccinations.



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