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Holiday review by Kim Bates

Name: Kim Bates
Date of trip: 09/09/2011
Number of people: 2
Country: Brazil

Overall level of Satisfaction

 
Tribes Overall: "Level would have been 'excellent' if it had not been for the less than satisifactory elements mentioned below."
 
Tribes Service: "We received prompt, accurate and helpful service from start to finish - excellent service."
 
Guides: "Good"
 
Social & Environmental Responsibility: "Average"

Accommodation

 
Tropical Hotel
This hotel was fine for the one night we spent there. Fairly comfortable.
 
Motor yacht Tucano
Allowing for the fact that this is a smallish boat and therefore somewhat cramped we enjoyed our time on board. Our room was probably one of the smallest and we had bunk beds, but it was comfortable and clean and the the air conditioning was excellent. The food was very good. The only negative comment we have is about the bathroom. Unfortunately, there was an almost constant drip of water through to ceiling which pooled on the floor and covered the toilet seat and cover. We did point this out but I think they were unable to make any repair. We were told the water was coming from the air con unit in the dinning room which was immediately above us. SUPPLIER RESPONSE: We did note that there was a condensation drip in the bathroom of Cabin 1 and we put a carpenter on this problem. It would have been very difficult to make a repair while the boat was underway given that the condensation drain was within a built in overhead panel which would have required a very extensive dismantling. But the repair was made and lets hope that the difficulty will not return.
 
Hotel das Cataratas
Beautiful hotel in a fantastic location. We could not fault it in any way. Great service and all the staff were very polite and friendly. Excellent food and a good choice which catered for our dietary requirements (wine rather pricey) . A large swimming pool with plenty of very comfortable loungers and attentive staff who regularly provided cooling towels and free drinks. Certainly the best hotel we stayed in, but then it was the only 5 star hotel on our trip and as such the most expensive.

customer rating

5/5 from 42 reviews

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facts and information

Time: GMT -3 hours

Flight time: Most flights go to Sao Paulo but some airlines have direct flights to Rio de Janeiro, and to North-eastern Brazil. British Airways and TAM have direct flights from London and many European carriers also offer flights to Brazil.

Language: Portuguese is the official language. Spanish and English are understood quite widely.

Visas: Not required for British nationals.

Health: There are no compulsory vaccinations, except yellow fever if you are coming from an infected area. Malaria prophylactics are recommended in the rainforest.

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Tribes Tailormade Travel

Tribes Travel, The Old Dairy, Wood Farm, Ipswich Road,
Otley, Suffolk, IP6 9JW.
Office hours: Monday - Friday: 9am to 5.30pm
Telephone: 01473 890499

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