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Holiday review by Elizabeth Gillam

Name: Elizabeth Gillam
Date of trip: 20/09/2010
Number of people: 2
Country: Jordan

Overall level of Satisfaction

Tribes Overall: "Petra,Wadi Rum, snorkelling in the Red sea and floating in the Dead sea - fantastic"
Tribes Service: "Good"
Guides: "Good"
Social & Environmental Responsibility: "Local guides and drivers are used so it does help the local economy. "


Movenpick Resort and Residence Aqaba
First impressions were very good, they are to some extent superficial. Cleaning was to a good standard in easy access areas but fell down in corners etc. In our room, the toilet door did not shut, if it did it was not possible to lock as the lock was on the outside and the sink drained away very,very slowly. (These were reported to the reception on departure but she did not note anything down!) However the hotel was nice to stay at even if it was only one night. At both Movenpick hotels, the front desk staff seem to be a little snobby. They should realise that all clients, regardless of social or monetary standing, should be treated equally. However, the general domestic staff are much friendlier and helpful.
Imperial Palace Hotel
Although next to a main road so a little noisy, rooms small and the decor a little tired, the staff were friendly and helpful, rooms were clean and food in the restaurant was good.
Movenpick Resort and Spa Dead Sea
A minor issue on arrival.As per our hotel voucher, a Superior room had been booked, but the receptionist was going to put us in a standard room, thanks to the efforts of both the driver and our local contact we were accomodated in a deluxe room. Very nice. The standard of cleaning could not be faulted nor could the food or the service provided by the staff.
Crowne Plaza Petra
Couldn't fault it, excellant location.

customer rating

5/5 from 16 reviews

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facts and information

Time: GMT +3 hours

Flight time: There are direct flights from London with Royal Jordanian and British Airways. The flight time from London to Amman is approximately 5 hours.

Language: Jordan's official language is Arabic, but English is widely spoken.

Visas: All British citizens require a visa which can be obtained on arrival at Amman airport.

Health: There are no compulsory vaccinations.

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Tribes Tailormade Travel

Tribes Travel, The Old Dairy, Wood Farm, Ipswich Road,
Otley, Suffolk, IP6 9JW.
Office hours: Monday - Friday: 9am to 5.30pm
Telephone: 01473 890499

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