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Holiday review by Heather N

Name:
Date of trip: 16/01/2020
Number of people: 2
Country: Costa Rica

Overall level of Satisfaction

 
Tribes Overall: "We enjoyed the holiday overall."
 
Tribes Service: "We were happy with the information received and with the level of communication following our initial enquiry. We rejected another company because we found them to be too pushy, with a constant bombardment of emails and phone calls after we had made enquiries about a holiday."
 
Guides: "Guides were all generally very pleasant and knowledgeable."
 
Social & Environmental Responsibility: "It is always good to learn about and experience new environments, wildlife and culture. "

Accommodation

 
Evergreen Lodge
We really enjoyed our stay here, the room was clean and comfortable in a lovely environment and the food was also good.
 
Bahia del Sol
A lovely hotel in a very good location. We were initially given an upgraded superior room, but chose to move to a standard room after one night, as although the superior room was large and comfortable with a luxurious bathroom, it had no windows and was at the back of the site. The hotel willingly moved us and we found the standard grade room to be very good and in a much better position. I had an accident whilst staying at this hotel (off the premises) and the staff were very obliging to my needs, providing the loan of a wheelchair and offering help. Breakfasts and other meals in the restaurant were all very good. The hotel was very well equipped with an excellent pool and plenty of seating and sun loungers.
 
Hotel Presidente
We were only here for an overnight stay, but we were very impressed with what we saw.
 
Lomas del Volcan
The accommodation was excellent and breakfast was good. However, we did not like the restaurant, which we thought was overpriced, pretentious and had very poor service. We ate here on the first night, but on some other nights we ate in the bar area, where the menu was more to our liking and service was good. We thought that the location of the hotel was too remote from the town centre, there was a one km walk along a rough track to the main road, involving the crossing of a ford, making it necessary for us to get our feet wet! it was then a further 3+km into town. The hotel did provide a taxi service into town at a cost of 6usd each way, but we prefer to walk where possible.
 
Trapp Family Lodge
The room was average and poorly equipped, the only 2 drawers were full of extra bedding and the only hanging space was a rail in the bathroom. There was no aircon or heating, the room was cold when we were there and when we remarked on this as we were checking out, we were told that portable heaters were available, although there had been nothing to indicate this previously. There was no information in the room regarding meal times or facilities. The breakfast was very poor generally and on the day when we had no early activity booked and arrived for breakfast at about 8.40am and there was very little left. This hotel was also very remote from the town and although there was a limited bus service, the last bus to return to the hotel left town at 3pm. The route back would have been too difficult to walk, as it was along an unlit and in places, steep narrow road. The taxi fare back to the hotel was 10usd. There was nothing to do at the hotel, the bar and restaurant were dreary and had limited opening hours. There was nowhere, other than the Monteverde Nature Reserve, within walking distance; the hotel garden consisted of a small area of grass with 3 wooden chairs. This is not a place we would choose to stay at again. We noted that another hotel (Fondavela) used by other Tribe travellers, had a pool and looked far superior.

Our Memories

"we enjoyed the various walks, including a night walk which we arranged for ourselves. "

customer rating

5/5 from 323 reviews

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facts and information

Time: GMT -6 hours

Flight time: The flying time is about 12 hours from the UK. There are now direct flights from the UK using British Airways. We work with all the major airlines and can offer flights from the UK or via the USA, Panama or a European hub. With the connection times you are looking at around 15 or 16 hours.

Language: Spanish is the official language. English is widely spoken throughout Costa Rica

Visas: Not required for British travellers. Other nationalities should obtain advice from their embassy.

Health: There are no compulsory vaccinations.

 

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