Holiday review by Mr. Ryan Cordon
Name: Mr. Ryan CordonDate of trip: 16/01/2019
Number of people: 2
Country: Galapagos IslandsOverall level of Satisfaction
Tribes Overall: "Wonderful & varied trip. The Tren Crucero in particular was a fantastic experience."
Tribes Service: "Holiday mostly went to plan, with a few changes to Galapagos boat trip destinations & the Tren Crucero journey was slightly different to advertised."
Guides: "One guide, who met us at Baltra, held a board for "Batchelors x 2". He would not accept that this was for us (the Cordons) & ignored us. Eventually he realised we were his clients, but treated us in a surly and unprofessional manner for the rest of the day (including fleecing us for a $10 bus fare included in our transfer). Not a very nice experience. All the other guides we met were excellent."
Social & Environmental Responsibility: "Local people on the Galapagos seemed to be well aware of the fragility of their unique environment & responsibility towards it. Perhaps we can learn a bit from their attitude."
Accommodation
Well appointed, but we didn't spend enough time there to make a valid judgment.
Had little time to get to know this hotel.
Somewhat run down, despite the obvious 17th/18th/19th Century charm. The food was poor & the waiting staff mostly elderly & very disorganised. Room was cold with inappropriate (small) electrical heaters. A bit like "Fawlty Towers".
Large, modern hotel with good facilities.
Good food & nice entertainment (local band).
Fabulous waterfront location with very attentive staff.
The owner (Juan) was always eager to help. Puerto Villamil was a bit of a 'dead end' town, but the IsaMar had a fine beach-front location.
Our Memories
"Tren Crucero was superb. The trip itself, and the knowledgeable guides (Marcelo & Daniella), could not have been bettered."
customer rating
5/5 from 133 reviews
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facts and information
Time: GMT - 6 hours
Flight time: Flights to the Galapagos Islands leave from Quito and touch down in Guayaquil en route, taking about 3 hours from Quito or 2 hours from Guayaquil. The flights land either at Baltra or San Cristobal.
Language: Spanish is the official language in the Galapagos Islands.
Visas: Not required for British travellers. Other nationalities should obtain advice from their embassy.
Health: There are no compulsory vaccinations.
