Lake Kivu Serena Hotel is situated on a sandy beach on the banks of Lake Kivu in the resort town of Gisenyi, aganist the backdrop of the Virunga Volcanoes. The hotel has 66 bedrooms, in a variety of standards, all with air conditioning and satellite TV.
The restaurant offers excellent views out over the lake from the first floor with an outdoor terrace, while the bar has a lounge and outside area by the pool. Guests can enjoy the facilities which include a large outdoor swimming pool, tennis courts and a well equipped gym.
The hotel also offers boat trips and water sports on the lake. From here guests can take walks to explore the town and also local fishing communities based around the lake. The town of Gisenyi is really interesting and we recommend taking time to wander around and take a guided tour.
Open: Lake Kivu Serena Hotel is open all year.
Location: Lake Kivu Serena is on the shores of the lake near the lakeside resort of Gisenyi, 160kms from Kigali.
Rooms: There are 66 rooms and suites, all with air conditioning, satellite TV, safe, tea and coffee makers, Wi-Fi and en-suite bathrooms. There are interconnecting rooms for families. Suites offer more spacious accommodation and have a sitting room. There is 24-hour room service.
Activities: Lake-based activities include swimming, sailing and fishing. On land there are opportunities for tennis and volleyball. You can enjoy strolls in the garden or walk to Gisenyi. The hotel also arranges guided hikes and treks.
Facilities: There is a restaurant, cafe and a bar with an outdoor terrace. The restaurant offers a buffet breakfast and a choice of buffet or a la carte meals for lunch and dinner. The cafe often hosts BBQs and live entertainment. The hotel has attractive gardens and a swimming pool and sundeck. There is a gift shop on site. There is a gym.
Dining: Meals are taken at individual tables.
Children: Children of all ages are welcome. Adjoining rooms can be arranged to accommodate families. The hotel offers babysitting services and children's meals.
Health: This is a malarial area.
Communication: There is free Wi-Fi internet access.
Gorillas and other primates, plus little-visited Akagera and Rwandan culture.
"Pleasant hotel and very western in appearance, not as rustic as we would have hoped for as you could be anywhere in Europe in this hotel. But having said that staff as always very pleasant and very willing to help."