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flights

Airlines

Tribes works with all the major airlines and we can arrange your international and domestic flights as part of your holiday itinerary. We usually know which airlines have the best connections, the best deals and the best service. We are happy to give you the options and you can decide whether to go for the least cost fare or splash out on business class if you want to!

Consumer protection

Tribes Travel Ltd is a fully bonded tour operator. The air holidays mentioned on this site are ATOL Protected, since we hold an Air Travel Organiser’s Licence granted by the Civil Aviation Authority. Our ATOL number is ATOL 5802. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking. For further information, visit the ATOL website

All holidays which do not include air travel or are outside the scope of ATOL are protected by our bond with ABTOT, the Association of Bonded Travel Organisers Limited. Your money is therefore secured with financial protection which exceeds the legal requirements.

Flight timings

Flight times are provided by airlines and are subject to change because of such matters as air traffic control restrictions, weather conditions and technical problems. Flight timings are therefore estimates only and cannot be guaranteed.

Tribes Travel Ltd will not be liable if a flight is delayed. In the event of a delay airlines generally provide such refreshments, meals and accommodation as they deem appropriate. Where it is able to do so Tribes will use its best endeavours to ensure that appropriate arrangements are made. In addition you may be entitled to claim under the flight delay section of your travel insurance policy. As between you and any individual airlines, the airline’s standard conditions of carriage will apply. These may limit or exclude liability in accordance with relevant international conventions.

Tickets

When to expect your tickets

These will usually come to you about 2 weeks before you depart. Etickets can be much earlier.

Etickets

Many airlines now give out e-tickets only. The important aspect of these tickets is the ticket number, as no paper ticket is given. We may also give you a locator reference for your booking. You still need to provide your passport for identification as usual when checking in.

Internal and charter flight tickets

Tickets for these light plane flights will usually be given to you in the destination. If your internal flights are charters, you will not be given tickets. Some small airlines also do not give tickets to clients. Also note, times can be unpredictable with charter companies and small airlines, and can change frequently.

Carbon offsetting

Tribes automatically carbon offsets flights of all clients, regardless of whether you book flights through us or not. This is done through The Travel Forest, which is a carbon offset and poverty alleviation scheme run by The Tribes Foundation.

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Tribes Tailormade Travel

Tribes Travel, The Old Dairy, Wood Farm, Ipswich Road,
Otley, Suffolk, IP6 9JW.
Office hours: Monday - Friday: 9am to 5.30pm
Telephone: 01473 890499

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Our “Book of Unmissable Travel Experiences - Book Two” includes some inspiring ideas which could be the holiday experience you’re looking for. You will find an online version of our brochure which you can flip through at your leisure.

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