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Arenal Springs Hotel holiday reviews

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Mrs Patricia Staniforth

Date of trip: 31/01/2020

Number of people: 2

"A bit concerned on arrival by the manicured lawns and lack of trails, but there were lots of birds and we enjoyed the pools. We added a float trip down the river to our itinerary - any more adventurous activities needed a whole day. All the cabins had a view of the volcano, so could be forgiven for their rather regimented rows!"

Mrs D King

Date of trip: 28/12/2019

Number of people: 4

"Much larger more American than the. Xandari but the staff were very helpful and pleasant. There was nothing better than a pina colada in the springs at dusk. Our rooms were perfectly formed in a great location that was quiet and had the most magnificent views of the volcano We were there fo4 NYEve and they put on a great party with the most energetic dancers accompanied by loud drummers that really saw in the new decade followed by fireworks that was spectacular and lasted about 15 minutes Do try the pizza from the wood fired oven"

Steve Gilbert

Date of trip: 03/12/2019

Number of people: 2

"Beautiful room and setting. Good choice of food in two restaurants (but expensive, like all hotel restaurants in Costa Rica). Fabulous hot springs with swim up bar. Very friendly staff, great welcome (with drink). Drove us to our room in a buggy and showed us round. Nice gym and treatment spa area."

Mrs. Clare Cobbold

Date of trip: 10/04/2019

Number of people: 4

"Amazing breakfasts, lovely pool bar, fab view of the volcano."

Mrs. Susan Breslin

Date of trip: 09/03/2019

Number of people: 2

"A high standard hotel with hot springs. It wasn’t authentic enough for us as the accommodation was too American and could have been anywhere in the world "

Mrs Jane Bennett

Date of trip: 04/03/2019

Number of people: 2

"I can't fault the hotel it was just not what i was expecting. It's a sanitised American resort. Yoga class great and breakfast first class. On reflection we would have been better in smaller hotel nearer the village. Hanging bridge tour good, walking not at all difficult. Nice to have fruit and iced tea at the end."

UK Family aged 60/60/26/23

Date of trip: 02/03/2019

Number of people: 4

"We thought we might need a bit of respite by the time we got to La Fortuna, so we chose a place which would be modern, comfortable, and uncomplicated. In fact, Tortuguero and Sarapiqui were so good that this wasn't really necessary. Arenal Springs is fine - very comfortable rooms, great views of the volcano from the veranda, and a range of hot spring pools. However, the Floridian designers have brought the Truman Show to Costa Rica with their rows of little houses, and allowing guests to drive their own cars - and buses - around the site is not a smart idea."

Elaine

Date of trip: 28/02/2019

Number of people: 2

"Our favourite location of the holiday in an exciting area. Our chalet offered good views of the volcano and was exceptionally well-appointed. The food was excellent as was the service and attention to detail. We were greeted with a welcoming cocktail and cold towel. All other amenities at the hotel lived up to the same high standard."

Mr. Christopher Tyler

Date of trip: 26/02/2019

Number of people: 4

"Wow - what rooms - 6 star quality (better than I found in many business trips in Dubai ! ) - beautiful rooms, jacuzzi in the bathroom and jacuzzi on the balcony terrace. Great food in the restaurant. $10 taxi each way to Fortuna but not much of a town, so better to spend the fare in the hotel restaurant ! The hanging bridges walk was ok but too many tourists and midday meant few birds to see. We saw Acoti and an eyelash viper and a few birds. "

Mr. Andrew Robertson

Date of trip: 31/01/2019

Number of people: 2

"Tremendous view of Arenal Volcano from our room and from most of the site. Big plus was the thermal pools which were open until 10 pm. These were a real tonic after long days of exploring. The room is described as a junior suite but doesn't have a seating area just two double beds. Lots of lovely birds on site. Watch out for Passerini's Tanager. "

Doctor John Watkins

Date of trip: 04/01/2019

Number of people: 4

"Odd room configuration in that we had the massive room with all the baths etc I referred to earlier while our friends had a much smaller standard sized room next door. There was an adjoining door which we had to ask to have closed. I think the suite they put us in was actually a family suite. Our friends oddly had no hot water in their sink but did get a reduction off their bill when it became evident they couldn’t immediately fix it! "

Paul

Date of trip:

Number of people: 2

"Great accommodation and the thermal baths are excellent. Unfortunately only one restaurant was open. This was the pizza restaurant which meant very limited choice for the gluten intolerant person in the party. We therefore ate in Fortuna at Inspira, a great new restaurant that is well worth a visit."

Ms. Susan Keates

Date of trip:

Number of people: 4

"Relaxing time with lovely spacious rooms. Staff really friendly."

Mrs. Juliet Hanwell

Date of trip:

Number of people: 5

"Beautiful surroundings attracting birdlife including Humming birds"

Mr. Duncan Green

Date of trip:

Number of people: 6

"Mixed reviews from our party. Some people liked the luxury, especially the wet bar! Others (i.e. me) found it all too Fat American - the golf buggies and the Stepford Wives hut layout etc. The food was OK, but overpriced, so we spent most of our evenings escaping to the nearby town (La Fortuna), which we really liked."

Mr Ian Barthorpe

Date of trip:

Number of people: 3

"Wow. What can we say? This was a much busier hotel, but didn't really feel like it. The individual lodges were spacious and comfortable - and the towel animals were brilliant. Incredible views of the volcano. Gorgeous hot spring pools - you can even eat at the sushi bar without leaving the pool. The welcome team were very attentive, and even took our bags by golf buggy. They changed our room so that were next to a family who we had met earlier in the holiday. This attention to details and customer care was maintained throughout the holiday. We are not used to this sort of luxury, which was rather a contrast to Tortuguero's rustic charm."

Susan

Date of trip:

Number of people: 2

"Relaxed luxury, friendly, fun. Clean and very well,managed. "

Stephen

Date of trip:

Number of people: 2

"A lovely hotel in a superb setting"

Mr. David Saunders

Date of trip:

Number of people: 4

"Very comfortable and the springs and the view of the volcano were lovely. A bit impersonal and American for my tastes but for a two day stay not a problem "

RetiredBritishCouple

Date of trip:

Number of people: 2

"Spacious room (in fact, a semi-detached chalet) with marvellous views of Mt. Arenal. Beautiful, well-maintained surroundings. Pools and hot springs perfect for relaxing in. Restaurant menu rather disappointing as it was restricted to Italian dishes."

customer rating

5/5 from 326 reviews

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facts and information

 Time: GMT -6 hours

 Flight time: The flying time is about 12 hours from the UK. There are now direct flights from the UK using British Airways. We work with all the major airlines and can offer flights from the UK or via the USA, Panama or a European hub. With the connection times you are looking at around 15 or 16 hours.

 Language: Spanish is the official language. English is widely spoken throughout Costa Rica

 Visas: Not required for British travellers. Other nationalities should obtain advice from their embassy.

 Health: There are no compulsory vaccinations.

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