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Rating: Deluxe    

Remota overview

The hotel's striking design was inspired by the traditional sheep shearing sheds of the region, bowed by the prevailing winds. It makes great use of thermal glass, which floods the interior with both light and heat, and lets you enjoy the magnificent views as you relax at the hotel.

The 72 guest rooms are cosy, and feature local Lenga wood, slate floors, picture windows and handwoven blankets. En-suite bathrooms have a big bathtub and luxurious rain head shower, and there's a window here too, so you can bathe with a view.

The main purpose of your stay is to spend time outside, amidst the stunning scenery which includes mountains, glaciers, lagoons, rivers and forests. You can choose your level of activity, with some requiring little effort and others needing greater exertion and fitness levels. You can go boating, kayaking, biking, horse riding, walking, hiking, bird watching and fly fishing. Excursions are in groups of no more than 8 guests and are led by a bilingual guide.

On return to the hotel you can unwind with a swim in the indoor pool, a soak in the jacuzzi, sauna or massage. There's a choice of sitting areas, all with great views over Last Hope Sound, and a bar where you can relax with a drink. The restaurant serves cuisine made from local seafood, meat and organic vegetables from nearby gardens.


Open: Remota is open from September to May each year.

Location: The hotel overlooks Last Hope Sound inlet and is about 1.5kms from the town of Puerto Natales. The nearest airport is at Punta Arenas, 250kms and a 2.5 hour drive away. It is in grounds of 5 hectares.

Rooms: There are 72 guest rooms, each with 33sqm of space. 36 have king size beds and the other 36 have 2 queen size beds. All have large windows with views of mountains, fjords and glaciers, and an en-suite bathroom with a bath, rain shower, some toiletries and a window. Every room has a heater, Wi-Fi, safe, hairdryer and wake up service. Some rooms are decorated in predominately pale colours and others have dark floors and beams, reflecting the white and black sheep in local flocks.

Activities: Professional guides lead a variety of excursions in Torres del Paine National Park and the surrounding area. You can explore by van, bike, boat, on foot and horseback. Fly fishing is a speciality. Excursions have a maximum of 8 guests. There are 2 different grades of activities: the soft programme and the adventure programme, the latter requiring greater physical exertion such as rock climbing, more strenuous hikes and bike rides.

Facilities: The hotel has 2 lounges 1 of which has a TV, a 15 metre indoor swimming pool, 2 outdoor jacuzzis, 2 large saunas, a massage room, bar, restaurant and gift shop.

Dining: Breakfast is served as a buffet with sweet and savoury dishes and eggs cooked to order. Lunch is a light meal or a picnic if you are on an all-day excursion, and dinner is a 3 course meal supplemented with Chilean wine.

Children: Children of all ages are welcome. Each room can take an extra bed for a child under 12 years if needed. Children under the age of 4 years cannot take part in activities.

Health: No particular health issues to be aware of here. 

Communication: There is Wi-Fi internet access in rooms and public areas.

Notes: There is a minimum stay requirement of 3 nights between 20th December and 5th January. There is no minimum stay requirement at other times of year. The hotel offers different tariffs: the soft programme, the adventure programme and the fly fishing programme, each including a choice of daily activities from a set list. Alternatively the hotel can be booked on a bed and breakfast basis, and you will need to arrange and pay for any excursions locally but will not be able to join those operated by the hotel.

Map for Remota

Lodge IconLodge Yacht IconVessel Tented Camp IconCamp Hotel IconHotel National Park IconNational Park Historic site IconHistoric site Place of Interest IconPlace of Interest UNESCO world heritage site IconUNESCO heritage site

Guy Marks
Paul Cook
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A room with heart
a room
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The hotel design is based on ecological and sustainable principles. Energy is used efficiently with the walls and roof designed to provide maximum insulation, and great use of thermal windows that allow both light and heat into the building, reducing the need for artificial lighting and heating. Ventilation incorporates the natural strength of the wind through specially made vents. Rather than using plastic water bottles the hotel has refillable stainless steel water containers. Paper, cardboard, aluminium and glass are recycled locally. The hotel supports the local economy. Food is sourced from local producers and 90% of the staff live in the local town, Puerto Natales.  

customer rating

100% from
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client reviews

Amanda Marks, Tribes

"This strange-looking building on the edge of Puerto Natales town is a good choice for visiting Chilean Patagonia. It has gorgeous view out onto the Last Hope Sound /Fjord, the staff are friendly and knowledgeable, and if you’re a foodie you’re definitely in the right place - you might be staying at the end of the world but in our view this place offers world-class fine-dining and wines. The excursion choice is very good and the guides excellent too. Yes, you’re about 1.5 hours drive from Torres del Paine park, but there are also good excursions nearby so you can either use this as the only base for your stay, or split your stay between here and a hotel in or nearer Torres del Paine. "



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