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Maradiva Villas holiday reviews

Kay Melville
    

Date of trip: 02/10/2015

    

Number of people: 2

"This place was such a disappointment after our Leopard Hills experience. The good points are that the staff were very friendly and helpful and the setting is lovely. Gardens and the beach are very well kept and the villas have been stunning at one time but are very tired. Peeling veneer, stained furniture, both sinks in our en suite had large cracks, lampshades tilted as the fittings were damaged, three light bulbs were not working for the entire week. Our bedroom floor creaked loudly and I was woken every night when my husband got up to visit the bathroom. The floor was only cleaned once during our visit and I suspect that was because we were present that day. We dined in our outdoor lounge/dining room one evening and the waiter spilled some lobster broth on the floor. This still hadn't been washed by the time we left 6 days later. Alcohol was extortionate, one single gin and tonic from the beach bar at lunchtime was US$30 and a can of diet coke from the minibar $9. Wine in the restaurants also had a massive mark up. We found one of the wines in a local supermarket for only a few dollars. The food was uninspiring at best with the same menu at lunch time and dinner and also room service. Tepanyaki was hugely disappointing, the food was pleasant enough but the restaurant lacked atmosphere and the chef only cooked the main course on the grill before leaving. None of the usual 2 hours of entertainment and delicious food that I associate with Tepanyaki. The Indian was very ordinary too, also my Goan prawn curry was downright unpleasant. Maybe just a bad choice on my part but we do eat in a lot of Indian restaurants, one a Michelin starred one, I had kind of expected similar food! Also my husband had food poisoning for two days. I did tell the restaurant manager about this and he seemed quite perturbed so I assume action was taken. Of course the cause could have been completely out with their control, there were a lot of flies around. For a five star establishment breakfast was also disappointing with poor service (they were either understaffed or undertrained) and substandard food. (What is the point of having a label with 'champagne' and a Pommery ice bucket if there's never any there?) I ordered some bacon and a sausage with my scrambled egg and received at least 20 rashers of bacon and 4 sausages, all on separate plates!! We spoke to the residents manager while we were there to give some constructive criticism and he did listen attentively and take notes. Overall we got the impression that the owner wasn't willing to invest the money needed to upgrade the establishment despite the fact that there is an indication on Trip Advisor that the upgrade had started about a year ago. On discovering the average salary of the staff he is obviously using the place as something of a cash cow!"

customer rating

5/5 from 13 reviews

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facts and information

Time: GMT +4 hours

Flight time: Direct flights from London are operated by British Airways, Air Mauritius and Virgin (seasonally). Flying time just under 12 hours. Links with Air Mauritius, Kenya Airways or South African Airways to the mainland African continent are possible.

Language: Official language is English. Most widely spoken is Mauritian Creole which has close ties to French. French is also widely spoken.

Visas: Not required by UK passport holders.

Health: Malaria free zone and no compulsary vaccinations (except Yellow Fever if arriving from an infected country).

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